FAQs

Top 5 FAQs

  • 1. Is the red indicator showing on the dirt container lid?

    A

    The red indicator shows there is a blockage

    Go to 'Suction' for advice on how to clear the blockage

  • 3. Unusual noise?

    A

    Remove the dirt container and switch the machine on

    Noise still there?

    No?

    Go to 'Suction' for advice on how to clean the filters and check for blockages

    Yes?

    Email us

  • 4. Brushes not turning?

    A

    Switch the machine off and unplug from the wall socket

    Remove the cover from the base on the machine to access the brushbar

    Is the belt broken?

    Yes?

    A replacement belt is required, go to 'Spares & Accessories' tab above

    No?

    Email us

  • 5. No power for 24 hours?

    A

    Has the fuse been changed? If not, please replace the fuse in the plug with another 13 amp fuse

    Fuse changed and still no power?

    Email us

  • Red Indicator (1)

    Red Indicator

    Q
    Is the red indicator showing on the dirt container lid?

    A

    The red indicator shows there is a blockage

    Go to 'Suction' for advice on how to clear the blockage

  • Smell (1)

    Smell

    Q
    Unusual smell?

    A
  • Noise (1)

    Noise

    Q
    Unusual noise?

    A

    Remove the dirt container and switch the machine on

    Noise still there?

    No?

    Go to 'Suction' for advice on how to clean the filters and check for blockages

    Yes?

    Email us

  • Brushbar (1)

    Brushbar

    Q
    Brushes not turning?

    A

    Switch the machine off and unplug from the wall socket

    Remove the cover from the base on the machine to access the brushbar

    Is the belt broken?

    Yes?

    A replacement belt is required, go to 'Spares & Accessories' tab above

    No?

    Email us

  • Power (3)

    Power

    Q
    No power for 24 hours?

    A

    Has the fuse been changed? If not, please replace the fuse in the plug with another 13 amp fuse

    Fuse changed and still no power?

    Email us

    Power

    Q
    Does the machine go on and off when moved?

    A

    Power

    Q
    Cutting out during use?

    A

    The machine is equipped with a safety thermal cut out, which is designed to activate if the air cannot flow through the machine as it should. Allow 24 hours for the machine to cool down thoroughly, in the meantime go to 'Suction' for advice on how to clear the blockage.

  • Suction (3)

    Suction

    Q
    Is the suction strong from the motor?

    A

    Remove the dirt container and switch the machine on

    Place your hand over the hole located on the machine,  where the lid of the dirt container is normally attached to

    Suction strong?

    Yes?

    Go to 'Are the filters clean?'

    No?

    Email us

    Suction

    Q
    Are the filters clean?

    A

    Remove dirt container

    Remove the lid and lift the filter out of the top of the dirt container, tap to get all of the dust off

    Rinse the filter under the tap (max 40 degrees, no detergent) allow at least 24 hours for it to fully air dry before placing back in the machine

    Remove the separator from the dirt container

    Inspect the holes for blockages and clear debris

    No improvement?

    Go to 'Is the hose blocked?'

    Suction

    Q
    Is the hose blocked?

    A

    Remove the hose from the machine

    Drop a small ball of paper down the top of the hose

    Is the paper stuck?

    Yes?

    There is a blockage and this will need to be removed

    No?

    Complete a visual check of the hose

    Are there any splits/tears on the hose?

    Yes?

    A replacement hose is required, go to 'Spares & Accessories' tab above

    No?

    Email us

Product Manual Spares

9 products 9 products

List Grid

  1. £4.99
    Post-motor filter
    Free Delivery*
    A replacement post-motor filter for Dirt Devil PowerLite & PowerLite Pet Upright Vacuums.

    Learn More
    Free Delivery*
  2. £6.99
    1-7-136011-00
    Free Delivery*
    A replacement Pre-motor filter for the Dirt Devil PowerLite & PowerLite Pet Upright Vacuums.

    Learn More
    Free Delivery*
  3. PowerLite Hose

    1-3-136016-00
    £11.99
    1-3-136016-00
    Free Delivery*
    A replacement hose for the Dirt Devil PowerLite & PowerLite Pet Upright Vacuums.

    Learn More
    Free Delivery*
  4. Powerlite Turbo Tool

    1-9-136006-00
    £14.49
    1-9-136006-00
    Free Delivery*
    A replacement turbo tool for Dirt Devil PowerLite & PowerLite Pet Upright Vacuums.

    Out of Stock

    Learn More
    Free Delivery*
  5. £4.99
    PowerLite Pre-Motor Filter Sponge
    Free Delivery*
    A replacement Pre-Motor Filter Sponge for Dirt Devil PowerLite & PowerLite Pet Upright Vacuums.

    Learn More
    Free Delivery*
  6. PowerLite Belt

    1-9-136029-00
    £3.99
    PowerLite Belt
    Free Delivery*
    A replacement Belt for the Dirt Devil PowerLite Upright Vacuum Cleaner.

    Learn More
    Free Delivery*
  7. £5.99
    PowerLite Furniture Brush
    Free Delivery*
    Replacement furniture brush for Dirt Devil PowerLite & PowerLite Pet Upright Vacuums.

    Out of Stock

    Learn More
    Free Delivery*
  8. Powerlite Separator

    1-3-136013-00
    £4.99
    Powerlite Separator
    Free Delivery*

    A replacement Separator for the Dirt Devil Powerlite Upright Vacuum Cleaner.

    Learn More
    Free Delivery*
  9. £10.49
    Powerlite Handle Assembly
    Free Delivery*

    A replacement handle assembly for the Dirt Devil Powerlite Upright Vacuum Cleaner.

    Out of Stock

    Learn More
    Free Delivery*

9 products 9 products

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