FAQs

Top 5 FAQs

  • 2. Unusual noise?

    A

    Remove the dirt container and switch the machine on

    Noise still there?

    No?

    Go to 'Suction' for advice on how to clean the filters and check for blockages

    Yes?

    Email us

  • 3. Have you checked the charger?

    A

    Plug the charger into the mains and insert the lead into the back of the unit

    The light should illuminate

    Light on?

    No?

    Email us

    Yes?

    Charge for 24 hours and retry

    No improvement?

    Email us

  • 4. Is the suction strong from the motor?

    A

    Remove the dirt container and switch the machine on

    Hold a piece of paper over the vent located behind the dirt container

    Suction strong?

    Go to 'Are the filters clean?'

    No?

    Email us

     
  • Smell (1)

    Smell

    Q
    Unusual smell?

    A
  • Noise (1)

    Noise

    Q
    Unusual noise?

    A

    Remove the dirt container and switch the machine on

    Noise still there?

    No?

    Go to 'Suction' for advice on how to clean the filters and check for blockages

    Yes?

    Email us

  • Power (2)

    Power

    Q
    Have you checked the charger?

    A

    Plug the charger into the mains and insert the lead into the back of the unit

    The light should illuminate

    Light on?

    No?

    Email us

    Yes?

    Charge for 24 hours and retry

    No improvement?

    Email us

    Power

    Q
    Have you checked the battery?

    A

    Before first use, the machine will require charging for a full 24 hours. Failure to charge in full will result in future poor charging and performance

    Let the battery run down until it stops

    Plug the machine into the charging unit to charge (allow 24 hours to charge fully)

    No improvement?

    Email us

  • Suction (2)

    Suction

    Q
    Is the suction strong from the motor?

    A

    Remove the dirt container and switch the machine on

    Hold a piece of paper over the vent located behind the dirt container

    Suction strong?

    Go to 'Are the filters clean?'

    No?

    Email us

     

    Suction

    Q
    Is the filter clean?

    A

    Remove the dirt container

    Remove the filter out of the dirt container and tap to get all of the dust off

    Rinse the filter under the tap (max 40 degrees, no detergent) allow at least 24 hours for it to fully air dry before placing back in the machine

    No improvement?

    Email us

Product Manual Spares

4 products 4 products

List Grid

  1. HandiMate Filter

    1-7-136969
    £4.99
    HandiMate6V Filter
    Free Delivery*
    Replacement filter for Dirt Devil HandiMate 6V, 7.8V, 10.8V Handheld Vacuum Cleaners.

    Out of Stock

    Learn More
    Free Delivery*
  2. HandiMate Dirt Bin

    1-2-136968
    £9.99
    HandiMate Dirt Bin
    Free Delivery*
    Replacement Dirt Bin for Dirt Devil HandiMate 6V, 7.8V and 10.8V Handheld Vacuum Cleaners.

    Out of Stock

    Learn More
    Free Delivery*
  3. £4.99
    HandiMate Crevice Tool
    Free Delivery*
    Crevice Tool

    Out of Stock

    Learn More
    Free Delivery*
  4. £5.99
    HandiMate Dusting Brush
    Free Delivery*
    Replacement dusting brush for Dirt Devil HandiMate 6V, 7.8V and 10.8V Handheld Vacuum Cleaners

    Out of Stock

    Learn More
    Free Delivery*

4 products 4 products

List Grid