FAQs

Top 5 FAQs

  • 2. Whistling noise?

    A

    Remove the dirt container, open the bottom and clean all seals

    Replace the dirt container and retry

    Noise still present?

    Email us

  • 3. No power for 24 hours?

    A

    Has the fuse been changed? If not, please replace the fuse in the plug with another 13 amp fuse

    Fuse changed and still no power?

    Email us

  • 4. Are the filters clean?

    A

    Remove the dirt container and twist to remove the dirt container lid

    Remove the shroud and filter out of the lid of the dirt container and tap to get all of the dust off

    Remove the mesh filter out of the top of the lid and rinse under the tap (max 40 degrees, no detergent) allow at least 24 hours for it to fully air dry before placing back in the machine

    No improvement?

    Go to 'Is the hose blocked?'

  • Smell (1)

    Smell

    Q
    Unusual smell?

    A
  • Noise (2)

    Noise

    Q
    Whistling noise?

    A

    Remove the dirt container, open the bottom and clean all seals

    Replace the dirt container and retry

    Noise still present?

    Email us

    Noise

    Q
    Unusual noise?

    A

    Remove the dirt container and switch the machine on

    Noise still there?

    No?

    Go to 'Suction' for advice on how to clean the filters and check for blockages

    Yes?

    Email us

  • Power (3)

    Power

    Q
    No power for 24 hours?

    A

    Has the fuse been changed? If not, please replace the fuse in the plug with another 13 amp fuse

    Fuse changed and still no power?

    Email us

    Power

    Q
    Does the machine go on and off when moved?

    A

    Power

    Q
    Cutting out during use?

    A

    The machine is equipped with a safety thermal cut out, which is designed to activate if the air cannot flow through the machine as it should. Allow 24 hours for the machine to cool down thoroughly, in the meantime go to 'Suction' for advice on how to clear the blockage.

  • Suction (4)

    Suction

    Q
    Are the filters clean?

    A

    Remove the dirt container and twist to remove the dirt container lid

    Remove the shroud and filter out of the lid of the dirt container and tap to get all of the dust off

    Remove the mesh filter out of the top of the lid and rinse under the tap (max 40 degrees, no detergent) allow at least 24 hours for it to fully air dry before placing back in the machine

    No improvement?

    Go to 'Is the hose blocked?'

    Suction

    Q
    Is there a blockage in the machine?

    A

    Disconnect the hose from the front of the machine

    Remove the dirt container

    Check for a blockage in suction channel in the lid of the machine

    No improvement?

    Email us

    Suction

    Q
    Is the suction strong from the motor?

    A

    Remove the dirt container and switch the machine on

    Place a piece of paper over the rectangular mesh filter located on the machine behind the dirt container

    Suction strong?

    Go to 'Are the filters clean?'

    No?

    Email us

     

    Suction

    Q
    Is the hose blocked?

    A

    Remove the hose from the machine

    Drop a small ball of paper down the top of the hose

    Is the paper stuck?

    Yes?

    There is a blockage and this will need to be removed

    No?

    Complete a visual check of the hose

    Are there any splits/tears on the hose?

    Yes?

    A replacement hose is required, go to 'Spares & Accessories' tab above

    No?

    Go to 'Is there a blockage in the machine?'

Product Manual Spares

11 products 11 products

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  1. £14.99
    1-3-136016-00
    Free Delivery*
    Replacement hose & handle for Dirt Devil QuickPower & QuickPower Pet Cylinder Vacuums.

    Learn More
    Free Delivery*
  2. £11.99
    QuickPower Telescopic Tube
    Free Delivery*
    Replacement telescopic tube for Dirt Devil QuickPower & QuickPower Pet Cylinder Vacuums.

    Learn More
    Free Delivery*
  3. £4.99
    QuickPower Post Motor Filter
    Free Delivery*
    Replacement post motor filter for Dirt Devil QuickPower & QuickPower Pet Cylinder Vacuums.

    Out of Stock

    Learn More
    Free Delivery*
  4. £4.99
    QuickPower Main Unit Pre Motor Filter Foam
    Free Delivery*
    Replacement main unit pre-motor filter foam for Dirt Devil QuickPower & QuickPower Pet Cylinder Vacuums.

    Learn More
    Free Delivery*
  5. £4.99
    QuickPower Pre-Motor Filter Foam
    Free Delivery*
    Replacement Dirt Bin pre-motor filter foam for Dirt Devil QuickPower & QuickPower Pet Cylinder Vacuums.

    Learn More
    Free Delivery*
  6. £4.99
    QuickPower Post Motor Filter Cover
    Free Delivery*
    Replacement post motor filter cover for Dirt Devil QuickPower & QuickPower Pet Cylinder Vacuums.

    Learn More
    Free Delivery*
  7. £7.99
    QuickPower Separator
    Free Delivery*
    A replacement separator for Dirt Devil QuickPower & QuickPower Pet Cylinder Vacuums.

    Learn More
    Free Delivery*
  8. £5.99
    QuickPower Dirt Bin Lid
    Free Delivery*
    Replacement dirt bin lid for Dirt Devil QuickPower & QuickPower Pet Cylinder Vacuums.

    Learn More
    Free Delivery*
  9. £6.99
    QuickPower Furniture Brush & Crevice Tool
    Free Delivery*
    Replacement furniture brush and crevice tool for Dirt Devil QuickPower & QuickPower Pet Cylinder Vacuums.

    Learn More
    Free Delivery*
  10. £14.99
    1-9-136006-00
    Free Delivery*
    Replacement turbo tool for Dirt Devil Cyclone XS, QuickPower & Express Power Cylinder Vacuums.

    Learn More
    Free Delivery*

11 products 11 products

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  1. 1
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