FAQs

Top 5 FAQs

  • 2. Have you fully charged the machine?

    A

    Before first use, the machine will require charging for a full 4 hours. Failure to charge in full will result in future poor charging and performance

    Let the battery run down until it stops

    Plug the machine into the charger, charge for 4 hours

    No improvement?

    Email us

  • 3. Is the filter clean?

    A

    Remove the dirt container

    Remove the filter out of the dirt container and tap to get all of the dust off

    Rinse the filter under the tap (max 40 degrees, no detergent) allow at least 24 hours for it to fully air dry before placing back in the machine

    No improvement?

    Email us

  • Smell (1)

    Smell

    Q
    Unusual smell?

    A
  • Power (2)

    Power

    Q
    Have you fully charged the machine?

    A

    Before first use, the machine will require charging for a full 4 hours. Failure to charge in full will result in future poor charging and performance

    Let the battery run down until it stops

    Plug the machine into the charger, charge for 4 hours

    No improvement?

    Email us

    Power

    Q
    Is the switch turned to 'I'?

    A

    The switch on the base of the machine should be switched to 'I' (ON). When switched on, a blue light and a red light will flash alternately

    No lights?

    Go to 'Have you fully charged the machine?'

  • Suction (2)

    Suction

    Q
    Is the filter clean?

    A

    Remove the dirt container

    Remove the filter out of the dirt container and tap to get all of the dust off

    Rinse the filter under the tap (max 40 degrees, no detergent) allow at least 24 hours for it to fully air dry before placing back in the machine

    No improvement?

    Email us

    Suction

    Q
    Are there any blockages?

    A

    Turn the machine over

    Visually inspect the nozzle and remove any blockages

    No improvement?

    Email us

Product Manual Spares

1 product 1 product

List Grid

  1. £119.99
    Spider 14.4v Robot Vacuum Cleaner
    Free Delivery*

    The Dirt Devil Robot Spider is here! Featuring 14.4V of cordless power, 60 minute run time and 3 innovative cleaning programmes it's perfect for tacking hard floor and low pile carpets.

    Learn More
    Free Delivery*

1 product 1 product

List Grid