Solve your problem with our online support
During the average clean, your machine will travel an amazing distance - imagine the distance it's clocked up already.
Regularly maintaining the performance of your machine is easy and most problems are quick to resolve:
Still need to get in touch?
However you choose to contact us our UK based Customer Care Team are here to support you - from choosing the right type of machine, help with assembly, operational/performance problems or buying and fitting new accessories.
If you haven't found a resolution via our online support centre...
Dirt Devil UK Customer Service Line:
Monday - Friday
9:00am - 17:00pm
Before you call we'll need you to have the following information to hand:
(Not having your machine with you may delay us being able to support your query)
- Your Machine
- Your Proof of Purchase or
- Warranty registration code
Write to Us
If you’d prefer to write to us, please use the following address
Dirt Devil (UK)
Customer Contact Team
Unit 302 Pointon Way
Stonebridge Cross Business Park
To help us deal with your request quickly and efficiently, please enclose the following information within your correspondence.
(Not receiving this information may delay us being able to deal with your query)
- Your name and address
- Your telephone number and email address
- Your guarantee registration number or purchase information
- You model number and serial number